There are two ways to clear the blockage. In some cases, you may need to replace your current pump with a new one entirely. These codes are a great way to do a simple diagnostic to see what issues your pump is having. It will then begin to go into the cleared. 27K views 1 year ago Videos on Heaters If your heater is displaying an eo5 or eo6 error code there is a simple fix. When R13 is still displayed, your Pentair heaters service light may turn on. I set up a gopro for hours and finally caught it giving and error 0021.Pentair was an absolute disaster to deal with but i was finally able to get them to send me a new drive. I like the fact that it can down convert the See "HP Indicator" LPIndicator ISSUE The refrigerant system's low-pressure switch is showing as open. Press and hold the four buttons simultaneously for about 4 seconds. Replace if it is bad. like this try this first before you replace the p. AboutPressCopyrightContact. I put my voltage meter on the pump's load 1 and load two and it only read 118V. If this happens, your safety circuit components, membrane pad, or control board may be damaged. When the gas flow shuts off due to the faulty pressure switch or low flow rate, then your heater will face this issue. If the above does not work you will need to have the pump and connections tested with a multimeter to see where the short is. You will get much more visibility by. Now, every morning when is scheduled to turn on, it shoots out error codes 0002 and 000F. If you see that your SuperFlo VS is not running as Views: 44 Report Jimrahbe Mod Squad TFP Expert LifeTime Supporter Jul 7, 2014 28,282 Bedford, TX Call the installer and have them check it out or have them get a warranty tech from Pentair to fix it. I went and checked the pumped and the display screen said "Err 0021". Seek professional heat pump repair, Outside temperatures are too low to operate, Have pool heater tech check if the switch needs to be replaced, Check for additional error codes that are listed in this post. It was never meant to be public, but looks like others are looking at this so i'll try to make it useful.I was having a problem with my pump where you could hear it reset itself for no reason. See page 14 Pump Disassembly for instructions for disassembling the pump. Error Codes Key for Pentair Superflo VS Pump These codes are a great way to do a simple diagnostic to see what issues your pump is having. ERR PS Error Code Water Flow Rates For Different Pentair Models 2. Create an account to follow your favorite communities and start taking part in conversations. Press the button of the speed you have assigned to ensure that your unit runs with that speed. It will then begin to go into the priming mode and then start up. not need to do any other troubleshooting unless the Err code does not clear after I have a pentair superflo vst pump installed about 6 months ago has been working great but now has a code Err oooF checked power and no problem there has proper voltage I think it is the drive you can Pentair heat pump error code LOW WATER FLOW LOW WATER FLOW What it means: the unit's low-pressure switch senses that water flow is open or low How to fix it: Check that pool pump is sending water to heater Ensure that pool pump is receiving enough water Check that your pool system's multiport valves are on the correct settings WARNING: Any troubleshooting that involves electrical work is dangerous, and should be performed by a professional pool heater repair tech. Make sure to see if there is any dirt blocking the air vents or exhaust and ensure all of these items are working. COPYRIGHT 2023. But like anything electronic running from software, error codes will appear from time to time.If you see that your SuperFlo VS is not running as scheduled, flip open the top and see if there is an error code of some kind. There is either a white or yellow wire connected directly to the back of the board. Once the impeller spins freely the blockage has been cleared. Disconnect the main power by turning off the breaker long enough for the keypad LEDs to turn off. In that case, you can read our comprehensive guide on how to deal with Pentair heater error code R14. Is it possible the motor is getting a lot of resistance and pulling too much current? The Pentair superflow vs Faults and Alarms If an alarm is triggered the drive's LCD screen will display the fault code text and the pump will stop. It would self prime in about 1 minute and everything was happy. There are a number of reasons why your blower can stop working. And remember, you must ensure that the water flow is not obstructed. An ignition failure can be caused by a variety of heater components. Error Code AD0: Bad Keypad 6. At this point, reconnect power to the pump. You can easily assign up to four new speeds. JavaScript is disabled. Is this normal? If you had an installer do it, and you still have a warranty, i would call them out (because it is free) and tell them about this repair and see what they say. E05 Error Code 9. Check out the chart below to see which range is best for your model. Family-owned and operated, our company has dedicated over 25 years of exceptional service. A repository of Pentair stakeholder and customer information at your fingertips including white papers, case studies and product manuals, etc. The manual states that I should disassemble the pump and check the impeller and seal plate. Pentair Superflo VS Variable Speed Pump Err 02 code, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. I have not had the error since and the drive has been working great. Pentair Pool Pumps 10 Results Reset Horsepower Voltage Pentair - EC-342001 - SuperFlo VS Variable Speed Pool Pump, 1.5 HP - Limited Warranty $1,269.00 Buy in monthly payments with Affirm on orders over $50. Try cleaning it up if the water flow is less than ideal. Its possible that theres air in the pipes. Dolphin Triton PS Plus Automatic Pool Cleaner Review, The Best Pool Cover for Winter, Inground Above Pools. Pentair pool heater troubleshooting guide, Pentair Heater Error Codes [Reasons + Solutions], Water Flow Rates For Different Pentair Models, 2 More Confused Error Codes Of Pentair Heater. You must log in or register to reply here. SuperFlo Pool Pump by Pentair Aquatic Systems is a direct replacement for the Hayward Super Pump Extremely quiet operation; Unionized fittings included (1-1/2 in. jammed in there. Replacement drive did the same thing so i started doing some basic troubleshooting and i think i figured out the cause. Remove any obstructions. I also use the screwdriver to scrape away any debris that may be jammed in there. Now, every morning when is scheduled to turn on, it shoots out error codes 0002 and 000F. It was scheduled to come on at 7am this morning and now its throwing the 001a error code. All rights reserved. Any suggestions? Save my name, email, and website in this browser for the next time I comment. Using an extension cord or wiring to outlet is too light. how to fix pool pump error 0002 diy. codes will appear from time to time. It may not display this or other websites correctly. I got a new one from Pentair. The pump ran fine yesterday. And in that case, the common error codes with your Pentair MasterTemp are ERR PS, ERR HLS, ERR AFS, ERR IGN, ERR AGS, ERR SFS, E01, E05, and E06. Gently turn it back in forth until the impeller begins to spin freely again. I looked down and viewed my mistake of allowing part of the plastic sheet to cover the pool motor fan intake. The alphabetical list of hot tub error codes below covers all major manufacturers of spas and spa controls, including ACC, Balboa, Brett Aqualine, CTI, Dream Maker, EasyPak, Gecko, Hurricane, Hydro-Quip, Jacuzzi Whirlpool, Len Gordon, Maax, Master Spas, Pinnacle, Spa Builders Group, Spa Quip, Sundance, and Vita Spas, among others. It is probably a built-in Variable speed pumps move water more efficiently at lower speeds, saving money and energy. The Hole in One Basket: Connect a Cleaner at the This is caused by insufficient water flow through the heater. Commercial Pool Pump Savings Calculator; Pool TDH Calculator; Encompass Overview; Pro Mobile Apps; Membrane Filtration Tools. Check for a voltage drop when the motor is running on high speed. Went out to check on the pool before work and Monday and noticed that the pump was not running. It was scheduled to come on at 7am this morning and now its throwing the 001a error code. Press your desired speed button (from 1 to 4) for about 3 seconds to choose the preset pump speed to reset the speed. I tried hard resetting and turning off power for multiple minutes. Get exclusive pool heating tips, time-saving pool care hacks, and first-access to members-only news and special offers. Fill the pump up with water and put the lid back on. In ERR PS, the PS stands for the pressure switch. Using its control panel, you can easily set and reset the 4 selectable preset speeds or set the pump speed to run at a certain speed. Looking that up I found that this indicated an "Absolute Diode Bridge temperature limit exceeded". However, it is possible that your heater will not turn on once R13 has been flashed. Ecommerce (EC) products: Products purchased from an Authorized Pentair . I apologize to anyone who found this seemingly useless video with no description. Varying Pentair heater models require different amounts of water flow. For a better experience, please enable JavaScript in your browser before proceeding. will prevent the pump from running until you clear the blockage. You should not need to do any other troubleshooting unless the Err code does not clear after one or two resets. But like anything electronic running from software, error A malfunctioning thermistor, poor or damaged wiring, a bad control board, or a failed temperature sensor are all possible causes. . The FLO code indicates that the water flow to your heat pump has been halted by the filter pump. AFS stands for airflow switch. Yes, it is necessary. Also make sure both the skimmer and pump basket do not have rips or tears which could allow debris to get through and into the pump impeller. Pentair X-Flow Xpert Web App; Aurora . RESOLUTION Press question mark to learn the rest of the keyboard shortcuts. Simply open the front door and look directly behind the control board. The control board may also be the culprit and checking it with a multimeter should confirm it. When a problem is diagnosed as a consequence of this examination, you must address the problem. Do you need a high pressure pump for spa jets and water features? I can make it work if I take an Allen wrench and manually spin the impeller for a few rotations. ERR SFS Error Code 7. try the above steps one more time and reset the pump again. When the heater doesnt have sufficient air flowing through, the airflow switch trips. It is being practiced by thousands of pool owners just like you. I also use the screwdriver to scrape away any debris that may be Then reading how to fix the Pentair heater error code R13 guide will help you a lot. What could be the issue here? It is probably a built-in failsafe so that the pump doesnt overheat and become damaged. : https://www.swimmingpoollearning.com/swimming-pool-care-ebook, https://www.youtube.com/playlist?list=PLsvsTjbpoT-dsZaZkJevqaCgR7Tfl2XzP, Swimming Pool Tips, Reviews & How To Video Index (List) Alphabetical order. ERR- ERROR Code ERR indicates a "hard lockout" error which means you will need to reset the power of the heater through the switch on the bottom of the electrical junction box once the errors are fixed. . The Pentair SuperFlo Variable Speed pump is a great choice for a Variable Speed Pump. We are a registered 501(c)3 non-profit that is funded by user donations. All Right Reserved by HeaterFixLab. You can turn the impeller by using a 1/4 allen wrench at the back in the fan. It Hi, I have an error code on my Pentair variable speed pump. Want to lower your pool heating bills and make pool care easy? and pump basket do not have rips or tears which could allow debris to get The Err 0002 The heater does nothing--does not turn on and i do not hear any clicking or fan noise. Disclaimer, if you chose to do this it is at your own risk. For a better experience, please enable JavaScript in your browser before proceeding. It may take a bit of effort. Especially, in order for a heating system to be ready for winter use, it must be serviced in the fall. Decoding the errors on your pump 21 - Communication link between HMI and motor control has been lost So when the E03 error code comes up, you can conclude that your heater is burning. Power off the unit and restart. I only saw it that day, didnt do anything about it and havent had a problem since. What would be the cause of that? Press the stop button the pump will stop. The pump ran fine yesterday. When you wire up this pump you basically have your two hot wires coming from the breaker, and you have a ground that screws to the case of the drive. Pentair IntelliFlo Variable Speed Pump is one of the best pumps that you can use for your pool, cleaner, waterfall, spa, and other water uses. At this point you may want to call out a pool we cater to all your pool and spa needs with the utmost customer assistance. It is very reliable and will give you years of great performance. If Code ERR is shown on the LED display at any time, turn the heater off at the power switch and then turn the heater back on. Are you checking the pump voltage when it is running? E01/E126 Error Code 8. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. impeller begins to spin freely again. Ooops. Does anyone know why it would cut off like this? When I give it power I immediately get the following error: You must log in or register to reply here. (Save $300+!) I took mine apart (quite a pain) and there was nothing of interest there. The thermal regulator must be in good functioning order and in the correct position. It is controlled by an Easytouch and also has an Intelliclor salt system. If purchased online will only receive a sixty-day limited warranty. 02 -Absolute Phase current limit exceeded*, 08 -Absolute Diode Bridge temperature limit exceeded*, 04 -Absolute Power Module temperature limit exceeded*, 06 -Absolute Power Factor Correction (PFC) temperature limit exceeded*. Impeller is stuck or jammed with debris. The heat pumphas locked due to five HP(high-pressure) faults during one call for heating or cooling. If you have a suction side cleaner Check the fuel supply, the heat regulator, and any orifice blockages again. Possible causes could be loose or damaged wiring, poor wiring connections, wrong wire type, wrong wire gauge, or issues with the relay or breaker associated with the pump. Go for the same solution as we have suggested for the E05 error code. Skimmer and Prevent Debris from Clogging the Pump! The problem can be a malfunctioning blower fan or blockage of the fan air. But more than likely when you Your heaters ignition control module is the most likely culprit that will need to be replaced. Speed 3 LED/button will select the third speed which is 2350 RPM. through and into the pump impeller. If it is connected at the skimmer you may want to try the after-market Hole in One Basket for the skimmer. The thermal fuse is usually sealed with wax. Error Code R14: Revision Mode 5. I figured it out. Note: Only a member of this blog may post a comment. Error Code ERR HLS: Hi Temperature Switch Is Open Solution: As the thermal fuse has gone bad, you have to replace it. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Nothing made it work so I bought a new one. Troubleshoot the high-pressure issue causing the error. The error code E03 means that the thermal fuse of the STA-RITE is open. Worst company I have ever dealt with by the way.Hope this helps someone. All looked okay. I will give it a try when I get home. View our downloads here. The freon in your pool heating system should last roughly 15 years, or as long as the device itself. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. Energy & Cost Savings Slow and steady wins the race. whats up, Please note, comments must be approved before they are published. Replace it. Other reasons why the heater is not turning on include: Faulty igniter The defective ignition control module Bad control fuse It means that your heater is getting too hot and the high limit switch turns off the heater for safety. Pentair vs superflow model350879.A error code A1. It may take a bit of effort. I checked voltage at the pump and I am getting 230V consistently. ERR AFS Error Code 4. Now go to the breaker and turn the pump breaker off and then on again to reset the pump. And does anyone have a possible idea as to what is happeneing? Maybe thats why you initially mistook it for an error code. So, if you have an older pool Edward in TX 22.4K subscribers Subscribe 35K views 2 years ago #capacitor #poolpump My Pentair pool. insert it into the back of the pump. Power Out/OFF Does anyone knows what this means? Pentair Pool Pump Not Working? The Err 0002 can also indicate a wire is loose in the pump or a poor connection. The water temperature needs to fall below 135F for the high limit switch to close again and your heater to start working again. If you get really fine particle debris, you can insert a Hello , This is an inactive thread. Create an account to follow your favorite communities and start taking part in conversations. When you notice the Pentair heater error code R13, you dont need to do anything because its merely a part of the startup routine. The second method is to use a Allen Wrench and Speed 2 LED/button will select the second speed which is 1500 RPM. If the pump isnt running, press the start button to power it on. I originally posted it only so the folks at pentair could see it and totally forgot about it. 21 Communication Link between the HMI and Motor control has been lost: Check the jacketed wire on the backside of the keypad inside the drive top cover. Benefits of a Pentair Variable Speed Pool Pump Higher Performance Consistent flow control for the highest energy saving and ultimate system performance. This was typically happening in quick clean mode. filter sock or filter saver in the skimmer basket to trap the smaller particle voltage and be used at 120V as well as at 230V. The second method is to use a Allen Wrench and insert it into the back of the pump. The Err 0002 will prevent the pump from running until you clear the blockage.So, if the pump is on, hit the start/stop button to turn it off. At this point you may want to call out a pool service professional to trouble shoot the pump. When your pressure switch is stuck open, you will find the Pentair pool heater error code PS on your heater display. SFS stands for stack flue sensor. fix the error codes E01 and E126 with your Pentair pool heater, Pentair heaters service light may turn on, how to fix the Pentair heater error code R13, comprehensive guide on how to deal with Pentair heater error code R14, How To Fix Pentair Pool Heater Error Codes E01 [Solved], Suburban Water Heater Wont Stay Lit [11 Easy Fixes], Richmond Tankless Water Heater Troubleshooting [A Complete Guide], Richmond Electric Water Heater Troubleshooting [A Complete Guide], Richmond Gas Water Heater Troubleshooting [A Complete Guide], Richmond Water Heater Blinking Light Codes [Why+ How To Fix], Richmond Water Heater Gas Valve Problems [Why + How To Fix]. These error code explanations will give you some guidance for resolving the most common Pentair pool heater problems: NOTE: Any troubleshooting that involves electrical work, or opening the heat pump, should be done by a professional, What it means: temperature sensordetecting water above 107 degrees, What it means: temperature sensordetecting water below 40 degrees, What it means:the units low-pressure switch senses that water flow is open or low, What it means: remote inputs of Pool AND Spa are being triggered, What it means: water thermistor circuit is shorted, What it means: water thermistor circuit isopen/receiving constant power, What it means: defrostthermistor circuit isshorted, What it means: defrostthermistoris open; power is being interrupted, What it means:the 24 VAC supply voltage to the heat pump circuit board is low. Pentair heaters sometimes display codes R13 and R14. start/stop button to start up the pump. 21 -Communication link between HMI and motor control has been lost. Ensure adequate flow rate of water. My family and friends were all swimming this past weekend with no issues. I got that a few times the other day while backwashing but the pump Would kick on a second or two later. Pentair IntelliFlo 2 VST. You will get much more visibility by. The problem was that it happened so quickly you couldn't see what the error was. When your heater is turned on, youll see this code on the display. A heat pump, on the other hand, often heats a pool by 20 degrees Fahrenheit after 24 to 72 hours. 12 Pentair Heater Error Codes, Their Meanings & Solutions 1. if you have problem to your pool pump pentair. RESOLUTION Deactivate then reactivate power to the heat pumpto clear error. The time it takes a heat pump to heat a pool is determined by a few factors. Pentair pool heater error code E05 indicates that the stack flue sensor is open, as the exhaust temperature was determined to be above 176F. failsafe so that the pump doesnt overheat and become damaged. I do have pine needles that make it through the basket occasionally, so wondering if those are getting caught. Any new postings here are unlikely to be seen or responded to by other members. The screen will display an error code as Err and then display a number. Same as E05, clogged exhaust or air vents, a sooted exchanger, inadequate water flow, or a defective stack flue sensor are all possible reasons for this mistake. Thanks --Jason If the issue code remains after taking all of these steps, the stack flow sensor may need to be replaced. It could be a bad drive but that is not common. This could be caused by normal voltage variation and will clear itself. It may not display this or other websites correctly. most common one is the Err 0002 and it is usually caused by the impeller I like the fact that it can down convert the voltage and be used at 120V as well as at 230V. When the temperature of the water going through the heat exchanger for the second time exceeds 140F, the Pentair pool heater error code AGS occurs. Read our article on Pentair ignition failure to learn more. Run the filter pump for a few minutes after turning on the heater for the first time or after a long period of time off to clear all air from the system. Anti-freezing: When active, the motor will run at 1000 rpm for 60 minutes. Riptide Vacuum System Steering Knuckle Upgrade! Check to make sure the wire supplying . Its like not insulating your houses loft if you dont utilize a sun cover. So, if the pump is on, hit the start/stop button to Remove side access panel, two screws. View the list of TradeGrade Products. If the Err 0002 code is still on the screen, The Number One Source for All of Your Pool Care Needs. With extensive experience in pool repair and manufacturing, I've had an occasional bad drive out of the box. These codes arent an indication of an error but users get confused as to what they mean. Pool pump choice: Jandy 1.85HP VS Pump vs. Pentair Superflo VST 2.2, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Mine ended up being a faulty control board. We will break down why these codes appear. Clean the pool filter. This is especially useful in the afternoon when your houses cooling needs are highest and its cooling efficiency is lowest. is connected at the skimmer you may want to try the after-market Hole in One Basket Looking at the case of the drive (where the ground screw attaches) you will notice that the seating surface for the ground wire is covered in powder coating. The buttons on your heaters front panel buttons will be disabled during this malfunction. will no longer show the Err 0002 code. I installed a new Superflo VS pump on my 16x36 inground pool. Regular Unscented Bleach I started doing pool service when I was 16 years old back in 1988. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again. Pentair heater error code E06 is another error code related to the stack flue sensor. Let me know what you find. There are two ways to clear the blockage. read more Poolservice123 CPO, CPI, CBP Associate Degree 1,028 satisfied customers I have a Pentair SuperFlo VST pump motor that I need to However, keep reading our Pentair pool heater troubleshooting guide to find out all about these error codes and their simple solutions. (The fan and impeller are on the same axle.) I'm guessing water is still frozen causing this? You should be able to press the start/stop button to start up the pump. If they do not clear after multiple restart attempts, the drive should undergo a hard power cycle. How to Fix an Err 0002 on a Pentair SuperFlo Vs Pump. Error Code E06: Stack Flue Sensor Is Shorted 3. The HLS may need replacement. It means that the SFS has shorted. The temperature sensor on your Pentair pool heater is open, as indicated by both the Pentair pool heater error codes E01 and E126. this may free the blockage. 001a Error code on Pentair Superflo VS pump. Who Makes the Best Pool Equipment -Pentair, Hayward, Jandy or Off Brands? The AFS being open will cause this error message to pop on your screen. I was imagining the WORST like voltage drop from the house which would involve running another but thicker wire 500 feet! To fix the error codes E01 and E126 with your Pentair pool heater, very first, inspect whether the thermistor is working. Is that an overcurrent fault code? This is because, after 60 seconds of mistake, the heater will enter lockout mode. Below is a list of all the error codes that Pentair has provided for error codes on a Pentair Superflo VS pump. Our expert will help you ASAP. You can press the start button to assign the selected speed if necessary. Press J to jump to the feed. Yup. Please consider. Otherwise, after youve fixed the blower, youll have to reset the heater. I tested that ground circuit from my breaker box and was getting very odd readings. The cooling effectiveness of either a heat pump or an air conditioner can be improved by shading the exterior unit. Hello , This is an inactive thread. Pentair Pump Error 0021 Jeffrey Kibler 9 subscribers Subscribe 17 Share 9.2K views 3 years ago I apologize to anyone who found this seemingly useless video with no description. Gently turn it back in forth until the Please consider. completely around several times to make sure the blockage is cleared. Otherwise, the temperature sensor may be faulty. If the error has not cleared then proper troubleshooting will be required. 02 - Absolute Phase current limit exceeded. It happens when the water temperature is above 135F while passing through the heat exchanger. Make sure that the pump is on by ensuring that the LED power is on. Speed 4 LED/button will select the fourth speed which is 3110 RPM. Disconnect power to the pump and wait until the keypad LEDs have all turned off. UGH. Press J to jump to the feed. If it As an industry leader, we're proud of the innovative designs and exceptional efficiency our inground pool pumps can offer.
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