axs ticket refund insurance

Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. We will notify you by email if this box office collection is required. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. For more information, please see our How do I cancel Event Ticket Protector Insurance? - Ticketmaster Ive also heard similar stories from all of my concert going friends. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Have now given up. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. (The reference number will be emailed to you immediately following submission of the online form). You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Privacy Policy. I was signed in, had my confirmation code and everything, but they didnt send me the ticket. AXS Tickets Reviews 2023 | JustUseApp Reviews Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? How do you send documents to Uber? Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? To read the updated Privacy Policy, please. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Listings are not considered retracted until they have been processed and a system confirmation has been issued. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Please note we may require original tickets to be submitted, Sort Code or BIC/SWIFT code for accounts outside of the UK, You need Javascript enabled in order to submit this form, Booking Errors We recommend you contact the ticket seller directly to discuss the issue, Entry requirements or organisation of a venue/event. All ticket prices for events that occur in Canada are stated in Canadian Dollars. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). Press question mark to learn the rest of the keyboard shortcuts. 1999-2023 PayPal, Inc. All rights reserved. Occasionally making progress only to be timed out. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. 36. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. Our helpline number is 1-888-929-7849. Let us know what you were doing when this page came up, plus your IP and request ID Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. There are no suggested results at this time. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. and now it says "refund pending". Show more Show less Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). By browsing this website, you consent to the use of cookies. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. Please note that we can only look to consider refund applications where your private transport has broken down on the way to your booked event. Holder must possess a ticket to enter the property or venue listed on the ticket. Please provide details in the box below and attach supporting documentation as appropriate. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. You are viewing the PayPal Community Archives. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Violation thereof is grounds for revocation, seizure or cancellation without refund. a very friendly member of staff :) Date of experience: 16 February 2023. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. If you bought tickets online or over the phone, you won't need to do a thing. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Stagecoach Festival 2023 Are you looking for comprehensive cover for Covid cancellations? You will also be responsible for paying any applicable taxes relating to your purchases. When it's time to go home, all combo lock deposit refunds are issued quickly. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. I purchased my tickets with my AMEX can I make a claim with them and get my money back? For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. They will pursue AXS who in turn, will keep your money. . Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. All attendees must conduct themselves properly at an event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Hey did you end up filing a claim with Amex? This policy will apply regardless of how the error occurred. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. The site owner may have set restrictions that prevent you from accessing the site. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. . It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. IP: 141.94.161.174 Official Tickets and Your Source for Live Entertainment | AXS.com BUY THE PERFECT TICKETS Front row or on the aisle? PDF EZ-Link Wallet with Mastercard - Top-Spender's Campaign" - Terms It's all a fan needs, all in one app. Exceeding these limits may result in cancellation of orders without notice. Do Not Buy Ticket Insurance From Ticketmaster/Allianz If you are a buyer of tickets on the Service (whether Primary Tickets or Resale Tickets), AXS will issue refunds in accordance with our Client's instructions (or refunds may be issued directly by our Client). who has the best covid cover for travel insurance? The original advice from the armed forces giving advice to travel at short notice for military service. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence, to examine the plan. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. Spent most of yesterday trying for the new show tickets. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Any restrictions on transfer or resale will be communicated to you (e.g. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. Besk vr hjlpsida fr mer hjlp och support. Any ticket issued via the Service is a revocable license. If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. Click here. Be the first to know. PROPER CONDUCT. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. (United States) If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Congratulations! If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. However, it is not clear if this would cover government advice. SOLD TICKETS VIA AXS MoneySavingExpert Forum Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy.

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